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Client Feedback

They are really the only people capable of doing what we need. At this point burnt orange is the only team I would suggest.

Byrne Richards, Leipzig Serenity Retreat

When I joined this small law office there were many technological upgrades that needed to happen and needed to happen fast for us to continue to function at a high level for our clients. We had previously relied on another small IT business that was much cheaper, but quickly learned that he had none of the knowledge and problem solving abilities that was required. I have been very happy with the Burnt Orange team. They regularly exceed my expectations.

Justin Mescall, Skelton Turner Mescall, Barrister & Solicitor

Even at weekends the help I have received has been very quick.

Being in a hotel with a bar and conference facilities, security is a priority for my computer networks. On any given day we can have as many as 200 different people trying to connect to our Guest Wifi and it has to work and be safe for both my staff and computers, as well as the guests.

This is why I use Burnt Orange Solutions, their staff make our systems just work and on the odd occasion when we do need help the 1 hour support guarantee is great for my business. Even at weekends the help I have received has been very quick.

The 3 main things I needed from a computer company was speed, knowledge and less problems, and Burnt Orange Solutions has achieved all of these for me as I know they:

  1. Guarantee to get back to me in 1 hour
  2. Have very knowledgeable staff who always work with my staff to get the most out our computers
  3. Look after my PCs proactively with daily test, thus lowering the amount of problems we have

I am very happy with the service I receive from Burnt Orange Solutions and will continue to work with them.

Dayna McComb Owner, Westwinds Motor Hotel

I rely on the computers to be able to do my work and without them I would be unable to book in guests or take any orders at the bar or restaurant. I am glad to say that we have never had any problems when I have been on shift since Burnt Orange Solutions started to look after our computers, and it is comforting to know that if we did I could call them and they would help me within 1 hour.

Valerie Fossen staff member Westwinds Motor Hotel

We have several services from Burnt Orange Solutions, all on one invoice, nicely packaged

Gareth and his team have been like a breath of fresh air.

  1. They get back to us with in 1 hour if we have an issue as promised.
  2. We can now finally trust our backups
  3. We are always kept fully informed of the condition of our network.
  4. No push sales person.
  5. We now have 1 phone number to call with our needs for our computers.

We have several services from Burnt Orange Solutions, all on one invoice, nicely packaged and we are well looked after. From the support of our server and computers to our emails and our backup system. I know I can relax in the knowledge that my computers are not something I need to worry about.

Having dealt with different IT firms in the past it is refreshing to have a company which does what they say, plain and simple.

Justin Mescall Skelton, Turner and Mescall Law Office

4 years of data recovered in minutes!!!

It has been a pleasure to deal with Burnt Orange Solutions over the past few months.

We initially engaged with Burnt Orange when one of our computers had an issue. Since then we have had all our computers health checked, replaced the ones that were just past their best and now have a system which is working better than ever.

Thanks to Gareth and his team I now have a fully secure system and my team of lawyers can access their data when they are on the road. The advances to our computer system have made massive improvements to how we work.

We have also moved to Burnt Orange Solutions’ ZERO down time backup. Already this has proven invaluable as an Excel spreadsheet with 4 years of data became corrupt. Burnt Orange’s restore system is easy to use and we had a copy from this morning restored within minutes.

Gareth, thanks to you and all at Burnt Orange Solutions for your help

Stuart Busse Director, Busse Law

In Saskatoon, disaster doesn’t always come in the form of a fire, an earthquake, or a mudslide. For logistics companies like ourselves, disaster is when their email doesn’t work.

This is why after long discussions with a variety of the other Saskatoon computer support providers we have happily joined forces with Burnt Orange Solutions. There are 3 reasons why we did this:

  • Response times are excellent. When they say they will call you within 1 hour they do it, no longer am I waiting for support.
  • Their backup solution that was suggested fit us perfectly, no longer do I fear downtime as we can restore our fully server instantly.
  • I can sit with Gareth and get an honest clear answer to my problems. If he doesn’t have a product or service to suit he will point me in the right direction.

Thanks Gareth for your help and support,


On behalf of our whole staff I would like to say a big thank you to Gareth and the team at Burnt Orange Solutions.

As with a lot of businesses we have grown organically and with it so has our computer system. We had reached the point where the system was causing a lot of problems and getting in the way of our employees completing their work.

Gareth offered us several solutions to our problems from a new server to new security and a very good backup system. I can now move forward faster with my business knowing I have systems which will work the way they are supposed to.

A very good start to what I hope is a long relationship.

Thank you

George Ekman Owner E-Kay Enterprises, Biggar, Saskatchewan

I cannot say thank you enough!

I have been having issues with my Microsoft Exchange email system for months. I have spent days and hours on the phone with technical support – both direct with Microsoft and with the IT company that I had previously worked with. The issues that I was having prevented me from communicating to a huge list of clients that regularly await updates from me and assist me in generating business.

You had the “issue” fixed in minutes.


Outstanding service!

Please send me an update of what other services you feel we would benefit from the 2 major concerns would be virus protection and back ups.

Thank you again!

Tammy Wandzura TMG: The Mortgage Group, Saskatoon

I recently engaged with Burnt Orange Solutions to provide support for my growing business. After visiting with a number of computer support providers it was very refreshing not to have a pushy salesman visit my office but a real engineer who could tell us where we were doing well and where we could improve.

Now thanks to Gareth and his team my computer network is running more smoothly than ever and, in no small part, due to this my dreams for my company are now starting to be realised.

Since starting my relationship with Burnt Orange it has been very refreshing not to have salespeople calling me every day to insist I need their new product. Gareth and I have sat down, formulated a 24 month IT plan and this is what we are sticking to.

Awesome service,

Todd Hawkins Director TWH Financial

I would like to thank you and your team for their amazing efforts over the past few months. We are going through a major upgrade to our whole system which is of course taking time, but it is always reassuring to know that at each stage we have qualified engineers on hand to guide us in the right direction.

Also, please pass on my thanks to your support team who are always available at a moment’s notice when things aren’t working quite as they should be. Their dedication to finishing the job and reassuring level of knowledge always allows my staff to relax knowing things will be put right.

Long may this great relationship continue,

Tim Broker Tim Hammond Realty

I would like to thank all at Burnt Orange Solutions for their help over the past quarter. We have had to kiss a lot of frogs to find the IT Company we could work with and I am happy we found you. I am not technically minded and I don’t want to be. I run a business doing what I do best and I don’t want to be held back by things I don’t understand. From the initial meeting over coffee in Manchester’s Northern Quarter it was obvious that we could work with Burnt Orange Solutions. It was clear the technical cogs were turning but they made everything simple to understand.

The project completed exceptionally well for us, there were minor hitches along the way as expected with any project as complex as this. To their credit Gareth and his team always worked through them and kept me informed of progress. We now have a much improved computer and telephone system which works for us in the way we wanted. I knew what I wanted to achieved when I decided to move offices but I had no idea how to get there. Thanks to Gareth and Burnt Orange my dreams are starting to be realised.

Thanks for all your efforts!

Seb Chase Alexander Group

I would like to thank you on behalf of the whole company for the excellent support we have received from Burnt Orange Solutions recently.

IT is the life blood of our business, without it we are dead in the water and I may as well send the staff home. Recently we had an issue with one of our laptops which required a call to Burnt Orange Solutions. Knowing how important our IT is, one of their engineers was onsite before 8:00 am and my agent was able to put in a full day’s work as the issue was fixed within the hour.

In recruitment being second is first loser and Burnt Orange Solutions understand this. Their dedication to getting their clients back in business as soon as possible is, in my opinion, second to none and due to this I have recommended them to friends who run companies.

Burnt Orange Solutions’ number is now permanently on our white board and we look forward to working with them in the future.


Michael Director RedSevenUK Recruitment

I would like to take this opportunity to thank Burnt Orange Solutions for their excellent work within Ashton-in-Makerfield Golf Club.

We recently changed broadband provider and employed Burnt Orange Solutions to install the router and a new wireless network throughout the Club. I was most impressed with the degree of professionalism yet approachability we experienced and found the whole process extremely positive.

We went on to utilise the knowledge and experience of Burnt Orange Solutions by taking advantage of the free IT Systems Health Check offer which provided me with a comprehensive yet easy to understand report. We were particularly impressed to be guided as to improvements we can institute ourselves at no cost, and to receive no hard sell or pressure.

To summarise this experience has been extremely positive and we look forward to working with Burnt Orange Solutions again as we implement their ideas. I would definitely recommend Burnt Orange Solutions to other organisations that are looking for sound advice and professional attitudes.

Thanks again

Gary Ashton-in-Makerfield Golf Club

I have had a long standing relationship with Burnt Orange Solutions and I will continue this in the future. Their professionalism, good nature and solid support has always provided me and my team with a service which other IT providers have failed to achieve.

We particularly like their efforts to improve our IT knowledge to enable us to get the most from our IT. From frequent visits to our offices and monthly hints and tips in their newsletters, we continue to get more from our IT as we learn.

I have recommended Burnt Orange Solutions to other entrepreneurs I know and I will continue to do so.

Thanks for all your efforts!

Magz RedSevenUK Recruitment

Burnt Orange provided us with a superb service. I phoned them last thing on a friday afternoon with a fault with some software I was using and they logged in remotely and sorted the problem the same afternoon.

My hat is off to you guys!! Superb service! Would recommend to anyone!

Thanks for the support

Anthony Canning Media Solutions

Thank to you and your team in helping me out of a very sticky situation. Recently we were left without any IT as our main server crashed which left my company unable to function. After a quick ring around a friend recommended Burnt Orange Solutions and I got in touch with Gareth.

After a short initial fact finding from Burnt Orange it was obvious a visit from an engineer was required. Luckily Burnt Orange Solutions are based in Manchester City Centre and they were knocking on our door very quickly.

May I thank the whole team at Burnt Orange, your professionalism and quick response enabled my business to be running again very quickly. As my friend recommended you I will now also recommend you to my business associates, unfortunately I do now owe my friend a very nice bottle of wine.


Marsha First Finance

Burnt Orange Solutions recently gave our whole IT system a Health Check and we were very pleased with the results. Unlike most IT firms we meet they did not use this as a platform to sell us products we did not need but as an opportunity for education. Thankfully our systems are all in good condition and no extra work was required due to the report.

Since then we have used Burnt Orange’s advice on many occasions and recently following their advice purchased an Anti-Virus solution from them.

Thanks again for all the help.

Christina Rimmer Director Soluti@ns

I would like to thank you for all the help you gave us yesterday, with the problems we have been experiencing it was very reassuring to have an engineer in to get the job done at short notice. I found working with Burnt Orange Solutions a pleasure, due to your very pleasant and polite approach and your clear, no nonsense get the job done attitude. Yesterday you readily cancelled sales appointments to help us, we found this very reassuring as many companies think only of the next sale. I feel that Burnt Orange Solutions efforts are all about their relationship with their current clients, with a long term goals being one and the same, IT which works.

Having now set up a support contract with Burnt Orange Solutions I am looking forward to a friendly relationship with you and your team. It is refreshing to have met an IT company which gives me the information in an understandable format and does not try to sell me ‘flashy’ solutions I don’t need.

Again thanks for yesterday, I look forward to meeting with you again soon.

Steven Lee Park Golf Club

Burnt Orange Solutions has provided our business with IT Support on an ongoing basis for several months now and I have been delighted with the standard of service that we have received. Gareth also keeps us updated on a daily basis with hints and tips that are very helpful.

Rab Shields Director Simple Solutions Financial Management Ltd

I would like to take this opportunity to thank Burnt Orange Solutions for their excellent work for The Lancashire Union of Golf Clubs.

We recently had an issue with our email system and unfortunately had problems with our Anti-virus software at the same time. We had recently met with Burnt Orange Solutions and he had offered to help us with any IT related issues we may have in the future.

Upon calling Burnt Orange Solutions their engineers went immediately to work to fix our issues and worked solidly for 2 hours to ensure our systems were working again. They explained to me what had caused the issue and what to do to fix it myself should it happen again, and unlike other IT companies they explained it in a way I understood.

Burnt Orange Solutions proved their abilities beyond doubt and due to this we are now have a support contract with an IT company we can trust and enjoy working with.

Thanks again.

Tony Lancashire Union of Golf Clubs

Isn't It Time You Found A New Computer Services Company?

My name is Gareth McKee and I invite you to try out Burnt Orange Solutions Absolutely Free! I just need your information to get started.

Gareth McKee

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