I would like to thank you on behalf of the whole company for the excellent support we have received from Burnt Orange Solutions recently.
IT is the life blood of our business, without it we are dead in the water and I may as well send the staff home. Recently we had an issue with one of our laptops which required a call to Burnt Orange Solutions. Knowing how important our IT is, one of their engineers was on site before 8:00 am and my agent was able to put in a full day’s work as the issue was fixed within the hour.
In recruitment being second is the first loser and Burnt Orange Solutions understand this. Their dedication to getting their clients back in business as soon as possible is, in my opinion, second to
none and due to this, I have recommended them to friends who run companies.
Burnt Orange Solutions’ number is now permanently on our white board and we look forward to working with them in the future.
– Michael, Director, Redsevenuk Recruitment
I cannot say thank you enough!
I have been having issues with my Microsoft Exchange email system for months. I have spent days and hours on the phone with technical support – both direct with Microsoft and with the IT company that I had previously worked with. The issues that I was having prevented me from communicating to a huge list of clients that regularly await updates from me and assist me in generating business.
You had the “issue” fixed in minutes. Unbelievable.
– Tammy Wandzura, TMG: The Mortgage Group
Working in a very busy law office it is very important to me that my computer does what it is meant to do. The lawyers are under constant pressure to provide a great service to our clients and in
turn the office staff are constantly on the go providing support to them.
When computers work the job is simple, when they don’t it becomes a nightmare. This is why I am so happy that we have Burnt Orange Solutions on our side. They always get back to us within an hour as promised and provide by far the best technical support I have experienced from a computer company anywhere.
I am very happy that the company I work for has support from Burnt Orange Solutions, going anywhere else now would only be a step backwards.
It has been a pleasure to deal with Burnt Orange Solutions over the past few months.
We initially engaged with Burnt Orange when one of our computers had an issue. Since then we have had all our computers health checked, replaced the ones that were just past their best and now have a system which is working better than ever.
Thanks to Gareth and his team I now have a fully secure system and my team of lawyers can access their data when they are on the road. The advances to our computer system have made massive
improvements to how we work.
We have also moved to Burnt Orange Solutions’ ZERO down time backup. Already this has proven invaluable as an Excel spreadsheet with 4 years of data became corrupt. Burnt Orange’s
restore system is easy to use and we had a copy from this morning restored within minutes.
– Stuart Busse, Director, Busse Law
Gareth and his team have been like a breath of fresh air.
1. They get back to us with in 1 hour if we have an issue as promised.
2. We can now finally trust our backups
3. We are always kept fully informed of the condition of our network.
4. No pushy sales person.
5. We now have 1 phone number to call with our needs for our computers.
We have several services from Burnt Orange Solutions, all on one invoice, nicely packaged and we are well looked after. From the support of our server and computers to our emails and our backup system. I know I can relax in the knowledge that my computers are not something I need to worry about.
Having dealt with different IT firms in the past it is refreshing to have a company which does what they say, plain and simple.
– Justin Mescall. Skelton, Turner and Mescall Law Office
Our server shut down for some unexplained reason and Burnt Orange, thanks Kay, resolved the issue within 30 minutes… Saved our day…”
– Larry Thomas, The Lighthouse, Saskatoon
Being in a hotel with a bar and conference facilities, security is a priority for my computer networks. On any given day we can have as many as 200 different people trying to connect to our Guest Wifi and it has to work and be safe for both my staff and computers, as well as the guests.
This is why I use Burnt Orange Solutions, their staff make our systems just work and on the odd occasion when we do need help the 1 hour support guarantee is great for my business. Even at
weekends the help I have received has been very quick.
The 3 main things I needed from a computer company was speed, knowledge and less problems, and Burnt Orange Solutions has achieved all of these for me as I know they:
1. Guarantee to get back to me in 1 hour
2. Have very knowledgeable staff who always work with my staff
to get the most out our computers
3. Look after my PCs proactively with daily test, thus lowering
the amount of problems we have
I am very happy with the service I receive from Burnt Orange
Solutions and will continue to work with them.
– Dayna McComb, Owner, Westwinds Motor Hotel
Burnt Orange is always a pleasure to deal with. They always get back to me within an hour as promised and the systems they have put in place for us are so easy to use.
It is comforting to know that I work for a business who take the computers seriously. From our modern servers to the backup service Burnt Orange look after us very well.
I know our backup service works as I receive a picture of our server working in the cloud every day, this allows me and the other staff to relax knowing that we can continue to service our clients even if our office was flooded.
The biggest benefit to us in using Burnt Orange Solutions is having a single point of contact for IT support. Feeling confident our data is protected and recoverable in the event of a ransomware
attack is paramount to me. I know of other companies that have been victims of ransomware, I sleep well knowing Burnt Orange Solutions are looking after my company.
Burnt Orange Solutions stand out compared to other providers I have worked with in the past due to their very good service. When we have an issue, the solution is usually only minutes away.
If you are looking for a new IT support provider, I would recommend you choose someone that’s going to have the capacity to keep you up and running. In my experience, Burnt Orange Solutions is the way to go.
– Jeff Meyer, President, Pro-Bilt Structure
I rely on the computers to be able to do my work and without them, I would be unable to book guests or take any orders at the bar or restaurant. I am glad to say that we have never had any
problems when I have been on shift since Burnt Orange Solutions started to look after our computers, and it is comforting to know that if we did I could call them and they would help me within 1 hour.
– Valerie Fossen, Staff Member, Westwinds Motor Hotel
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