Burnt Orange Solutions Client Spotlight – S & E Trusted Online Directories Inc
We’re excited to feature S & E Trusted Online Directories Inc in our Client Spotlight -You may not recognize the name of the parent company, but you have probably heard of TrustedSaskatoon.com &/ or Trusted Marketing Services. Nurturing relationships with our customers is a crucial part of growing a successful business. At Burnt Orange Solutions, we believe along with expertise and innovation, caring for our customers has never been more important. Customer service is what is helping us grow as a leader in the IT support industry in Saskatoon and area, as it leads to loyal customers and recommendations. In the spirit of the partnerships we have forged with our long-term clients, we would like to spend some of our time recommending them to you and we have sat down with the owner of Trusted to get some insight into her World!
Client Spotlight: S & E Trusted Online Directories Inc
Or better known as the local brands: TrustedSaskatoon.com & Trusted Marketing Services
TrustedSaskatoon.com was started by Sara Wheelwright in 2011 to fill a gap in the Saskatoon marketing and consumer landscape – a way to find reliable, trustworthy local businesses online. All Trusted Saskatoon businesses ( Burnt Orange is one of them- see our listing here: www.trustedsaskatoon.com/listing.aspx?lid=429 ) are put through the stringent verification process by the Trusted team and they are annually contracted to uphold the 5 Trusted Guarantees:
- Provide the service and quality promised.
- Complete the job on time.
- Charge the price quoted with NO surprises.
- Communicate honestly and be responsive to customer needs.
- Resolve any issues with customer satisfaction in mind
The Trusted directory concept was a hit and Trustedregina.com was launched in 2012!.
Trusted Marketing Services was started in 2014 in response to the additional marketing needs of the Trusted Partners across Saskatchewan.
Gareth, the owner of Burnt Orange Solutions and Sara from Trusted have lots in common as they are both British immigrants who started businesses after moving to Saskatoon. Gareth sat down and had an informal chat with Sara to ask her a few more questions about her business and about Trusted’s IT needs.
G: So what made you take the plunge to start your own business?
S: I felt that Saskatoon offered so much opportunity compared to the rat race that is the UK – My initial business came from my personal experience, one that we both share as newcomers to a new city/ country. There were so many new things to adapt to and things I needed, as far as products and services. It was stressful and I was left feeling there was something lacking in the marketplace to help me settle – so I did my research then I made the move to launch TrustedSaskatoon.com 5 years after I arrived. It’s more than just a resource for newcomers now, it really has become a community inititiative- we support wonderful locally owned integrity driven companies , like Burnt Orange Solutions, and we help them compete in todays fast paced, changing marketplace.
G: How would you describe your IT challenges over the years?
S: IT issues stress me out – as they always happen at the worst times! As soon as I moved out of home, into and office and started building a team, I knew I needed a Trusted Saskatooon IT provider. We have grown to a team of 10 now and moved to larger offices downtown. Over the years the experience with you and the team has made our lives EASY – and anything that simplifies my life is apprecaited!
Here’s What Sara Had to Say About Burnt Orange Solutions
Thanks to Sara and the team at Trusted! Your trust in the team at Burnt Orange Solutions means a lot to us!
Burnt Orange IT Solutions Products & Services:
- Managed Networks
- Backup and Recovery
- Data and Network Security
- Hosted Services
- Telephone Systems
- Secure WiFi Networks
“IT Support You Can Trust and Understand”